Refund & Cancellation Policy

This Refund & Cancellation Policy explains how Stratifit (“we,” “our,” or “us”) handles refunds, cancellations, dissatisfaction claims, and project termination when you use our digital services.

This policy applies to all services provided through https://stratifit.com and works together with our Payment Policy, Terms of Service, and Privacy Policy.

This policy applies to all Stratifit services, including:

• ▸Brand design
• ▸Website development
• ▸AI & automation
• ▸Creative systems
• ▸Growth marketing
• ▸Consulting and digital strategy

Because Stratifit provides custom digital services, completed work is non-refundable, including:

• ▸Delivered milestones
• ▸Approved deliverables
• ▸Time-based services already performed
• ▸Work completed according to the agreed scope
• ▸Situations where the client expresses subjective dissatisfaction

Subjective dissatisfaction does not qualify for a refund.

If you are not satisfied with a deliverable, Stratifit will:

• ▸Review your feedback
• ▸Provide revisions within the agreed scope
• ▸Offer additional revisions at an additional cost if outside scope

Revisions are the appropriate remedy for dissatisfaction.

Refunds may be considered only when:

• ▸No work has started
• ▸A billing error occurred
• ▸A duplicate payment was made
• ▸A service was cancelled before kickoff
• ▸Stratifit is unable to deliver the service for reasons unrelated to the client

Refunds are evaluated case-by-case and processed within 7 to 14 business days when approved.

If you choose to cancel a project:

• ▸Completed work up to the cancellation date must be paid in full
• ▸Deposits are non-refundable once work has started
• ▸Any remaining balance for completed milestones becomes due
• ▸Work may be paused immediately upon cancellation request

Cancellation does not remove payment obligations for completed work.

Stratifit may cancel a project if:

• ▸The client repeatedly fails to provide required information
• ▸The client violates the Terms of Service
• ▸The client engages in abusive or fraudulent behavior
• ▸Payment is not received within agreed terms

If Stratifit cancels a project for reasons unrelated to client conduct:

• ▸You will receive a refund for any unperformed work
• ▸Completed work remains billable

For ongoing monthly or quarterly services:

• ▸Payments are billed in advance
• ▸Subscriptions renew automatically unless cancelled
• ▸Cancellation requires 14 to 30 days’ notice
• ▸Refunds are not provided for partially used billing periods

If you believe a refund or cancellation should apply, contact us at billing@stratifit.com within 7 days.

We will:

• ▸Review your request
• ▸Provide clarification
• ▸Offer a resolution based on this policy

We may update this Refund & Cancellation Policy to reflect changes in our services or legal requirements. The “Last updated” date will be revised accordingly.

Stratifit

Email: billing@stratifit.com

Website: https://stratifit.com